Returns & Refunds

Party Mill wants you to be happy with your purchase and offers this simple return policy. Any new item may be returned to us for a full refund within 30 days. There are no restocking fees.

Please note that the buyer bears the cost of return shipping unless the error is on the part of Party Mill. An RMA number is required for returns (please contact us). In the unlikely event that the shipper has damaged the item, Party Mill will promptly send out a replacement order. Any used, opened, or made-to-order (customized or personalized) items are non-refundable.

Your refund will be processed within 5 business days of receipt of your return.

To exchange an item, simply return the item to us for a full refund. Then place a new order for the items you need.